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HEADEND WARRANTIES |
PDI Communications Inc. equipment has been thoroughly tested and found to be in proper operating condition when shipped from the factory and is warranted to be free from defects in materials or workmanship that may develop within warranty time specified for each particular headend unit. |
PDI agrees to remedy such or furnish a new part, or at its option an entire unit, or any part of a unit that discloses such defect, provided that the unit or part is returned to PDI or a PDI authorized service facility according to the terms listed below. |
Prior authorization with a return authorization number issued by PDI or its representative is required for all returns. The purchaser shall be responsible for all freight charges on shipment to PDI unless otherwise authorised. Charges to return a unit or part to a purchaser will be paid by PDI. Claims for damage in shipment to the purchaser must be filed by the purchaser with the carrier in accordance with the carrier's regulations. All PDI shipping containers meet the requirements of the consolidated freight classification standard. |
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INSPECTION |
When the unit is delivered, immediately inspect the unopened box for signs of obvious damage. Note any problem on the carrier's delivery tickets before signing. If later inspection reveals concealed damage, a claim must be filed with the carrier within 10 days. Save all packing materials for inspection by the carrier or in case the unit should ever need to be returned to the factory for service. In case of obvious physical damage do not attempt to operate the modulator as further damage could result. Contact your distributor or the factory if you need assistance. The unit should be allowed to warm up for at least an hour before testing to assure that it meets specifications. Any unused port should be terminated after the setup procedure is completed. |
